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        Our Products >> PaperKiller / RoboAuthor >>  Problems importing RTF
        
(Message started by: Peter Crowell on Nov 24^th, 2006, 3:25pm)

Title: Problems importing RTF
Post by Peter Crowell on Nov 24^th, 2006, 3:25pm

I am upgrading (I hope) a large, online recipe book created with RoboHelp 2000. I have tried to import three RTF files with the recipes to no avail.

I imported using the RTF ... More pages option but I don't get any of the text in those files, nor does anything I see bear any resemblance to my originals.

My objective is to publish something similar to WebHelp on line.

Peter

Title: Re: Problems importing RTF
Post by Support Staff on Nov 24^th, 2006, 3:49pm

The import usually divides the document in pages that you can span with CTRL + and CTRL -

For some particular files, if the import does not work, use the clipboard copy and paste

Title: Re: Problems importing RTF
Post by Peter Crowell on Nov 24^th, 2006, 4:42pm

Thanks for a prompt reply. All I get when importing 3 RTFs is about ten links that go nowhere. There are probably 300 pages in the three files, and I get nothing.

If I paste one RTF into a New Hypertext, I get an error "Out of Limit'. Do I have to cut and paste each individual page or recipe from the RTFs?

Peter

Title: Re: Problems importing RTF
Post by Support Staff on Nov 24^th, 2006, 5:00pm

Yes try with single pages if nothing else works.

For diagnostic purpose, You may want to send the RTF (ZIP compressed) to the support staff email address, and we will forward it to the proper people for a test...

Title: Re: Problems importing RTF
Post by Peter Crowell on Nov 25^th, 2006, 10:05am

Thanks for the suggestion, I'll send it shortly.

Peter